About

London, UK
 
The Client

Datacenter People is partnering with an international company focussed on investment, development and management of real estate, including data centres across Europe and Asia.

What The Job Involves

• Manage the day-to-day operations relationship with CBRE, to ensure processes and procedure are followed with strong emphasis on KPI management.
• Coordination of asset enhancement projects including, but not limited to, DC infrastructure upgrades, end of lifecycle refreshes, fit out works of customer areas, to prevent impact on day-to-day operations.
• Management of asset lifecycle utilising industry best practice guidelines (CIBSE).
• To assist the Europe DC team when it comes to liaising with the CapitaLand property and Investment teams for potential new acquisitions. This will include performing due diligence on provided technical documentation, geographical site location and operational guidelines.
• Identifying, reducing and managing all risks (technical, statutory, health and safety, commercial or otherwise) associated with each project.
• Ensuring appropriate control systems to ensure statutory, policy and contractual commitments are met.
• Managing the risk register for DC infrastructure and operations, working with the CBRE Capacity Manager to develop and implement treatment plans to mitigate risks.
• Engaging with customers and managing customer expectations during project delivery.
• To create and host customer monthly meetings and to gather relevant information from CBRE site contacts.
• Delivering effective business communication through advice, review, leadership and direct contribution to management team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate.
• Responsible for developing and implementing service delivery processes and procedures that interfaces with the sales and operation processes to enable smooth services provisioning.
• Serving as the primary point of contact with customers throughout the onboarding and fit-out process, and customer BAU services requirements.
• Ensure Early Access, Ready for Service, and other customer contractual requirements are met; coordinate with internal teams to track and maintain compliance with all contract obligations.
• Work with the design team and the customer to ensure customer requirements for fit- out of the data centre are met. Work with various service owners and develop customised service solutions to suit customer’s service requirements if required.
• Maintain customer project budgets and trackers, ensure compliance with financial policies, meet contractual commitments and customer expectations. Provide progress report to the management.
• Manage service quality issues escalated by customers; and work with the Operations Team and service owners to improve service quality.
• Conduct regular meetings with customers to review services quality, project progress and incidents.
• Be the key communication channel to customers during and after service interruptions.
• Manage customer audits, and coordinate with internal resources to support the effort.
• Provide support to quality initiatives that are targeted towards improving customer experience and business growth.
• Actively involved in the internal audit support, ensuring all compliance requirements are met.

We’re Looking for Someone With

• Minimally 5 years' of relevant experience in project management, preferably having been in a
• technical services / mission critical environment.
• Experience managing multiple projects concurrently across multiple locations in EMEA.
• Proven supplier management within a DC environment.
• Experience in DC operations and/or fit-out projects is required.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

Atlanta, GA
 
The Client

Datacenter People has been engaged by the world leader in manufacturing liquid leak detection systems for data center and other mission critical applications.

What The Job Involves 

• Exciting role largely focused on generating business from US based technology companies.
• Business development role where you will be responsible for initiating direct sales of our products in North-America.
• Sale of the market leading technology for leak detection in critical infrastructure to the fast-growing data center industry.
• Promote our technology towards data center end-users, contractors, reps, engineering companies, etc.
• Develop the indirect sales network.
• Participate, coordinate and organise business events to increase TTK visibility and strengthen commercial leads.
• Ensure trainings, demos, troubleshooting and support services in coordination with our manufacturing/technical team.
• Deals can reach up to $500k-$1M, with varying levels of complexity depending on size.
• Regular report to the Paris-based directors and to the General Manager - North America to successfully drive TTK development in North America.

We’re Looking for Someone With

• Have an entrepreneurial spirit to initiate contacts and nurture relationships with contractors, end-users and other stakeholders of the datacenter industry (reps, engineering companies, etc.)
• Previous successful experience in sales and business development role in a field close to TTKs.
• Be identified in the datacenter environment.
• Be comfortable in proposing and closing deals up to $500k-$1M.
• Technical background to ensure a regular dialogue with customers and prospects (understand customers infrastructure and technical needs).
• Ensure the launch of direct and indirect commercial development.
• Be target driven with drive and ambition to over exceed expectations.
• Entrepreneurial mindset.
• Technical background.
• Previous experience in technical sales.
• Track record of a successful commercial development in North-America.
• Knowledge of the datacenter industry and of building electric devices and solutions.
• US citizenship / To be based in the US.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.
 

Dallas, TX
 
The Client

Datacenter People has been engaged by the world leader in manufacturing liquid leak detection systems for data center and other mission critical applications.

What The Job Involves 

• Exciting role largely focused on generating business from US based technology companies.
• Business development role where you will be responsible for initiating direct sales of our products in North-America.
• Sale of the market leading technology for leak detection in critical infrastructure to the fast-growing data center industry.
• Promote our technology towards data center end-users, contractors, reps, engineering companies, etc.
• Develop the indirect sales network.
• Participate, coordinate and organise business events to increase TTK visibility and strengthen commercial leads.
• Ensure trainings, demos, troubleshooting and support services in coordination with our manufacturing/technical team.
• Deals can reach up to $500k-$1M, with varying levels of complexity depending on size.
• Regular report to the Paris-based directors and to the General Manager - North America to successfully drive TTK development in North America.

We’re Looking for Someone With

• Have an entrepreneurial spirit to initiate contacts and nurture relationships with contractors, end-users and other stakeholders of the datacenter industry (reps, engineering companies, etc.)
• Previous successful experience in sales and business development role in a field close to TTKs.
• Be identified in the datacenter environment.
• Be comfortable in proposing and closing deals up to $500k-$1M.
• Technical background to ensure a regular dialogue with customers and prospects (understand customers infrastructure and technical needs).
• Ensure the launch of direct and indirect commercial development.
• Be target driven with drive and ambition to over exceed expectations.
• Entrepreneurial mindset.
• Technical background.
• Previous experience in technical sales.
• Track record of a successful commercial development in North-America.
• Knowledge of the datacenter industry and of building electric devices and solutions.
• US citizenship / To be based in the US.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

Remote, UK, Ireland, Netherlands, Germany or France
 
The Client

Datacenter People is partnering with a global leader in power infrastructure for data centers and other mission-critical environments.

What The Job Involves 

• Prove, show and demonstrate the discipline which ensures the targeted budget is achieved.
• The highest level of ownership and accountability of the assigned accounts.
• Ensure the assigned Key Accounts are fully aware of the solutions and services of LDCS Europe.
• Drive specification within the named accounts in multiple departments and business units.
• Ensure that all aspects of the sales process are covered and LDCS solutions are introduced to relevant people within an account.
• Following defined process within LDCS Europe to determine how a Key Account is to be managed.
• Ensure the information in CRM is up to date and available real-time at all times
• Provide the business with forecasts.
• Build sustainable relationships with key contacts in assigned accounts to drive knowledge of, specification of and orders of LDCS products and services across Europe.
• Communicate to internal stakeholders on key account status and project opportunities.
• Routinely manage and refresh key account documentation.
• Maintain pipeline discipline in CRM ensuring that all opportunities are logged and that information on opportunities is updated in a timely manner. Work alongside internal stakeholders (E.G. Territory Sales Managers) to ensure all project specific changes are mapped in CRM.
• Identify opportunities in different countries or divisions that we have not maximized within defined Key Accounts.
• Have contact and regular meetings with the other Key Account Managers so together as a team you are clear on what each other is working on and you work in concert, so efforts are not duplicated.
• Stay in adequate communication with the account contacts, expose the LDCS solution, and ensure we are communicating back to the business.
• Retain a mix of existing accounts and prospect new accounts where required.
• Perform other reasonable and relevant tasks as assigned by management.

We’re Looking for Someone With

• A minimum of 10 years’ experience in the data centre industry.
• Existing demonstrable contact base in Hyper-scale or Colocation DC is essential.
• Connections with consultants is a preference, but not essential.
• Excellent working knowledge of Data Centre infrastructure.
• A minimum of 5 years sales experience primarily in B2B environments with proven results.
• Capable of working with senior management staff of our customers.
• Demonstrable success in account management for revenue growth.
• Experience in prospecting and engaging new customers.
• Hybrid role, expected travel 50% of time.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.