Pre-Sales Manager

SIMILAR JOBS

• Senior Data Center Engineer

  Competitive

  EMEA

  Operations & Engineering

  Permanent

  Brussels, Belgium
   
  The Client

  Datacenter People is working with a global data center services provider delivering project management, engineering design and critical facility management to hyperscale, colocation, and edge leaders.

  What The Job Involves 

  • Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. 
  • Complete planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades. 
  • Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms to ensure clean and safe conditions. 
  • Rapid response, investigation, and management of indoor emergency situations and air quality complaints. 
  • Have a complete working knowledge of creating, closing, and tracking 'work requests' (WR). Initiate or respond to work orders, follow-up and verify completion of work. 
  • Use of customer ticketing systems and relevant processes e.g., change requests. 
  • Monitor performance/note deficiencies of service contractors and recommend changes as necessary. 
  • Perform other related duties and responsibilities as assigned by management. 
  • Work within a on call rotation during outside normal business hours and be able to respond to incidents while on call. 
  • Draft and review operational documents such as SOPs, MOPs, EOPs.

  We’re Looking for Someone With

  • Proven experience in the operation, installation, and maintenance of data center critical equipment, building systems with in-depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systems. 
  • Knowledge of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units, CRAC units and building management systems (BMS). 
  • Good verbal and written communication skills in Dutch and English. 
  • Electrical or mechanical qualification. 
  • Ability to write and review operational documents such as SOPs, MOPs, EOPs.

  We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.
   

• Senior Data Center Engineer

  Competitive

  EMEA

  Operations & Engineering

  Permanent

  Warsaw, Poland
   
  The Client

  Datacenter People is working with a global data center services provider delivering project management, engineering design and critical facility management to hyperscale, colocation, and edge leaders.

  What The Job Involves 

  • Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. 
  • Complete planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades. 
  • Conduct periodic inspections of building systems, i.e., HVAC, electrical distribution, maintain mechanical equipment rooms to ensure clean and safe conditions. 
  • Rapid response, investigation, and management of indoor emergency situations and air quality complaints. 
  • Have a complete working knowledge on creating, closing, and tracking “work requests” (WR). 
  • Initiate or respond to work orders, follow-up and verify completion of work. 
  • Monitor performance/note deficiencies of service contractors and recommend changes as necessary. 
  • Perform other related duties and responsibilities as assigned by management.

  We’re Looking for Someone With

  • 5 – 10 years’ experience in the operation, installation, and maintenance of critical equipment, building systems with in-depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systems. 
  • In possession of a valid Electrical Certification - Valid for Poland (SEP). 
  • High school diploma or College Degree. 
  • Knowledge of the electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units and CRAC units. 
  • Good observation skills and problem-solving ability. 
  • Good verbal and written communication skills in Polish and English.  

  We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.
   

• Datacenter Regional Manager

  Competitive

  EMEA

  Operations & Engineering

  Permanent

  Berlin, Germany
   
  The Client

  Datacenter People is working with the leading provider of reliable, sustainable and highly connected edge data centers in Europe, with locations in Germany, France, The Netherlands, Belgium and Denmark.

  What The Job Involves 

  • Oversee the daily operations of multiple data centers across a region, ensuring that facilities meet all internal and external standards for uptime, efficiency, and security. 
  • Manage Data Center Managers, providing guidance and support to ensure alignment with company objectives and consistent service delivery across all sites. 
  • Develop and enforce standard operating procedures (SOPs) across all facilities to optimize operations, drive consistency, and ensure best practices. 
  • Monitor and report on key performance indicators (KPIs) such as uptime, Power Usage Effectiveness (PUE), cooling efficiency, and operational costs, ensuring continuous improvements across all data centers. 
  • Act as a point of contact for major clients, working closely with them to understand their needs and ensure that service levels are met or exceeded. 
  • Coordinate with Data Center Managers to proactively address client concerns, manage escalations, and ensure high levels of client satisfaction. 
  • Support client onboarding and project delivery, including capacity planning, migrations, and new deployments, ensuring alignment between client expectations and operational execution. 
  • Regularly review SLAs and operational performance with clients, providing reports and updates on operational metrics to maintain strong relationships and trust. 
  • Lead or support regular client review meetings and ensure that customer-facing teams are aligned on operational performance and any upcoming changes. 
  • Manage a team of Data Center Managers, providing leadership, mentorship, and support to help them excel in their roles and meet operational goals. 
  • Set clear expectations and performance goals for Data Center Managers, monitor performance, and ensure their teams are empowered and motivated to deliver exceptional service. 
  • Foster a culture of collaboration, accountability, and continuous improvement across all facilities, ensuring that knowledge and best practices are shared among teams. 
  • Conduct regular performance reviews, identify training opportunities, and promote career development to ensure the long-term success of the team. 
  • Drive operational excellence through continuous improvement initiatives, focusing on energy efficiency, cost reduction, and optimization of resources across data centers. 
  • Work with Data Center Managers to implement operational best practices and improve facility performance by leveraging emerging technologies and innovations in data center management. 
  • Review operational processes across facilities, identifying opportunities for standardisation, automation, and cost-effective solutions. 
  • Ensure the consistency of operational standards across all data centers while accounting for regional or local differences. 
  • Ensure compliance with all regulatory requirements (ISO, SOC, PCI-DSS, GDPR) and company standards, particularly in areas of security, health & safety, and environmental regulations. 
  • Collaborate with Data Center Managers to ensure the implementation of robust security protocols, both physical and virtual, to protect client data and facility infrastructure. 
  • Develop and maintain disaster recovery and business continuity plans for all sites, ensuring that Data Center Managers are prepared for emergency scenarios. 
  • Lead or support audit processes, ensuring that all facilities are regularly assessed for compliance and performance against internal and external standards. 
  • Oversee relationships with key vendors, suppliers, and service providers to ensure that contracts are adhered to and performance metrics are met. 
  • Negotiate and manage outsourced contracts (e.g., maintenance, security services, energy providers) to ensure cost-effective solutions and high-quality service delivery. 
  • Work closely with cross-functional teams (e.g., IT, Facilities, Finance) to ensure operational alignment with broader business objectives and strategic initiatives. 
  • Prepare and manage the operational budget for all data centers within the region, ensuring that costs are controlled while maintaining service quality. 
  • Collaborate with finance teams to forecast future expenditures related to capital improvements, equipment upgrades, and operational needs. 
  • Identify and implement cost-saving initiatives, including energy efficiency improvements, procurement strategies, and vendor negotiations. 
  • Lead a client-first approach in all operations, ensuring that Data Center Managers prioritize client needs, deliver exceptional service, and act as trusted partners. 
  • Proactively identify potential service improvements that can add value to clients, whether through operational enhancements, new service offerings, or innovative solutions. 
  • Ensure that all operational decisions align with the goal of maximizing customer satisfaction, business growth, and long-term client relationships. 

  We’re Looking for Someone With

  • Leadership & Team Management.
  • Client Relationship Management.
  • Operational Excellence. 
  • Project & Vendor Management.
  • Financial Acumen. 
  • Risk & Compliance Management. 

  We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.