Operations Support Administrator

Job Description

Frankfurt, Germany
 
The Client

Datacenter People is partnering with a leading German data center operator that delivers colocation services across a highly secure network of facilities at central points in Europe.

What The Job Involves 

• Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.
• Positively respond to both our internal and external customers through effective communication and personal accessibility.
• Supporting finance, so that invoices can be raised in a correct and timely manner.
• Raising purchase orders in line with company requirements.
• Assisting the Data Center Manager in the management of site budget.
• Understanding supplier contracts, including scope and terms & conditions.
• Assisting the Data Center Manager in ensuring compliance with Health & Safety requirements, including H&S reporting and promoting a safe working environment.
• Maintaining on site personnel records including training matrixes, holiday and sickness records and timesheets.
• Assist with monthly Client reporting.
• Working with the site / data center manager to help improve operational items that are measured against monthly key performance indicators.
• Achieve results within quality and time restraints.
• Perform with an understanding of business requirements and changes, and ensuring continuous improvement.
• Actively participate in a diverse and effective team.
• Convey messages and ideas clearly and openly. Involve people and influence decisions.
• Keep the site document library up to date and controls the correct document revisions and versions.

We’re Looking for Someone With

• A good basic education is essential, with qualifications in Maths and English or equivalent.
• Fluent in German, English.
• Higher educational qualifications to degree would be beneficial or equivalent.
• Good PC based skills, with experience in Word/Excel and Outlook – intermediate to advance level, desirable skills in PowerPoint and Access.
• 3 years’ experience in a similar support role.
• Previous experience of a customer-facing role using ERP systems such as Oracle.
• Some financial / accounting experience would be an advantage.

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.