Manassas, Northern Virginia
 
The Client

Datacenter People is partnering with one of the world's leading data center operators, delivering digital infrastructure to scale the world's most innovative companies, through a comprehensive suite of wholesale, colocation, build-to-suit, and powered shell solutions.

What The Job Involves 

• Implement and follow the standardised culture of always working safely across all STACK data centers.  
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include Electrical, Mechanical, Building Monitoring, and Control.  
• Tracking and trending operational characteristics.  
• Provide feedback to management on the effectiveness of existing standards and processes.
• Work with the Critical Operations Manager to complete an aggressive preventive and predictive maintenance schedule. 
• Assist with the database management of maintenance discrepancies and work with site management to resolve site issues based on agreed-upon priorities.  
• Ensure data center operates at maximum operational efficiency, including analysing existing operating conditions, recommending new technologies, and improving overall efficiency.  
• Manage systems to avoid unplanned, customer-impacting outages.
• Follow direction from data center management regarding the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency. 
• Coordinate and oversee power installations and upgrades.  
• Navigate and utilize a CMMS system.  
• Use developed procedures to solve problems.
• Assist in asset and consumable inventory management.  
• Responsible for the tracking and proper labeling of all equipment per established procedures.  
• Provide day-to-day exceptional customer service and support.  
• Incident escalation, response, and follow-up report writing.  
• Maintain and complete regular facility and security tours documenting and responding to found issues.  
• Provide applied mechanical and integrated control expertise for the entire data center.  
• Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.  
• The job may require taking on on-call duties outside of normal working hours.  
• Taking on other duties as required by STACK. Job duties, roles, and responsibilities are subject to change over time.  

We’re Looking for Someone With

• High school diploma or equivalent. 
• Minimum of 1-3 years' experience in a data center or other related mission-critical operations role.  
• Experience working with various Microsoft Office applications and other database housing software.  
• Ability to handle a multitude of tasks and work well in stressful situations.  
• Strong understanding of the electrical and mechanical systems used in a data center environment. These include, but are not limited to UPS, Transformers, PDU’s, RPP’s, Chillers, CRAH, CRAC, STS, ATS, and Pre-action systems.  
• Strong knowledge of NFPA70e, NFPA72, NFPA25, and compliance issues as well as building codes in regard to fire life safety.  
• Familiarity and experience in data center trending and analysis, with the ability to rapidly learn and use PC-based site monitoring systems.  
• United States Navy Nuclear Engineering – preferred.   
• Bachelor’s Degree or equivalent work experience – preferred.  
• While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to handle, reach or feel objects, climb stairs, balance, stoop or kneel, talk, see at close range, and hear for extended periods of time 
• Must be able to lift and/or move up to 25 pounds.  
• Must be willing to work outside normal business hours, including weekends, late nights, holidays, and on-call support.  
• Must be comfortable working in a high stress, fast paced environment with shifting priorities.  

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.

Warsaw, Poland
 
The Client

Datacenter People is working with a global data center services provider delivering project management, engineering design and critical facility management to hyperscale, colocation, and edge leaders.

What The Job Involves 

• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. 
• Complete planned and ad-hoc preventive maintenance work assignments requiring the skill and direction of several engineering, mechanical, and maintenance trades.
• Conduct periodic inspections of building systems, i.e., HVAC, electrical. distribution, maintain mechanical equipment rooms to ensure clean and safe conditions. 
• Rapid response, investigation, and management of indoor emergency situations and air quality complaints. 
• Have a complete working knowledge on creating, closing, and tracking “work requests” (WR). 
• Initiate or respond to work orders, follow-up and verify completion of work. 
• Monitor performance/note deficiencies of service contractors and recommend changes as necessary. 
• Perform other related duties and responsibilities as assigned by management.

We’re Looking for Someone With

• 5 – 10 years’ experience in the operation, installation, and maintenance of critical equipment, building systems with in-depth technical understanding and knowledge of all HVAC, electrical, plumbing, fire/life safety, and control systems.
• In possession of a valid Electrical Certification - Valid for Poland (SEP). 
• High school diploma or College Degree. 
• Knowledge of the electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDU/PMM units, Chillers, Air handling units and CRAC units. 
• Good observation skills and problem-solving ability. 
• Good verbal and written communication skills in Polish and English. 

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.
 

Woking, UK
 
The Client

Datacenter People is working with the largest global provider of cloud and carrier neutral data center, colocation and interconnection solutions.

What The Job Involves 

• Provides technical customer service support and carries out operational technical interventions requested by clients (e.g., Hands & Eyes, Cross/Disconnects) which can include direct contact with customers. 
• Monitors and documents customer services provided by external providers and accompanies customers who request access to Digital Realty’s centralised patching room. 
• Supports Service Implementation activities, under the coordination of the Service Design & Implementation Engineer/Manager. 
• Executes migration activities (labelling, installation, documentation, and testing). 
• Executes operational tasks regarding incidents and problem management. 
• Potentially guides and supports more junior colleagues. 
• Informs clients, Customer Service Planning, and potentially ECSC about progress in interventions and the delivery of any value-added services, follows up on customer termination requests and questions. 
• Records the intervention in a local report for the Data Centre Manager and Senior Site Engineer Manager and provides feedback to the Customer Service Planning team. 
• Adheres to the QHSSE Responsibilities Matrix. 
• Additional Duties and Responsibilities: 
• Take on other special projects/assignments as directed by the Customer Service Manager / Senior Site Manager (or Site Manager). 
• Participate in the full continuous (24x7) Call Out team together with the other Engineers. 

We’re Looking for Someone With

• Vocational or Bachelor level qualification of a technical nature (qualified electricians are a distinct advantage). 
• Construction Skills Certification Scheme certification or similar demonstrating that you have passed the relevant Health and Safety tests (desirable but not essential). 
• 3-5 years' of previous relevant experience as a technician in Telco, IT, or DC background (preferred but not essential). 
• Experience with networks desired but not essential. 
• ITIL and/or Service Now Experience is preferred but not essential. 
• Experience working in a client-facing data centre. 
• Demonstrable knowledge of data installations and terminations. 

We regret that due to the high volume of applications we are unable to acknowledge each one. Please bear in mind that if you are selected for interview we will contact you within the next seven days.